Managed Recurring Giving
ZenGiving
ZenGiving combines secure technology, donor stewardship, and expert support to help nonprofits build reliable recurring income with less operational burden.
The challenge
Growing recurring income isn't simple...
Recurring giving takes time and resources
Managing recurring donations often means balancing multiple responsibilities, including:
- Payment processing
- Donor communications
- Reporting and insights
- Donor retention
Donor retention is harder than acquisition
Acquiring a donor is only the beginning. Long-term success depends on consistently engaging and retaining supporters by avoiding:
- Missed payments
- Inconsistent donor communications
- Limited donor stewardship
- Avoidable donor attrition
Recurring giving. Simplified.
What is ZenGiving?
ZenGiving is an
innovative, secure, and streamlined solution for nonprofits looking to grow sustainable recurring donor income. It supports flexible donation frequencies and recurring card payments through a fully managed approach that minimizes operational complexity.
Unlike self-serve donation tools, ZenGiving is delivered as a
managed service. We don’t just provide access. We help you implement, operate, and sustain your giving program over time.
How it Works
ZenGiving combines technology, donor stewardship, and expert support to help nonprofits grow recurring income with confidence.
Setup & Launch
We configure the platform, payment processing, and donor journeys, creating a recurring giving program tailored to your organization.
Acquire Donors
Supporters sign up through nonprofit branded donation journeys with flexible giving frequencies and secure recurring payments.
Manage & Support
Payment processing, donor communications, and support are managed through a combination of automation and specialist fundraising expertise.
Retain & Grow
Reporting, stewardship, and retention strategies help strengthen donor relationships and maximize long-term donor value.
Designed for...
ZenGiving is designed for organizations that want to build sustainable recurring income while reducing the operational burden of managing donors, payments, and reporting.
Growing Fundraising Programs
Scale donor acquisition and recurring giving with less administration.
First-Time Recurring Giving
Launch a recurring giving program with expert support.
Predictable Donor Income
Build a more reliable source of unrestricted income.
Improve Donor Retention
Strengthen donor relationships and keep more supporters giving for longer.
What's included?
Everything needed to manage recurring giving
Access real-time dashboards, campaign reporting, and fundraising insights to support better decision-making.
Comprehensive Reporting
Automated collections, smart reattempts, and secure payment handling help maximize retention.
Secure Payment Processing
Manage donor communications, stewardship, and interactions through one integrated solution.
Efficient Donor Management
Support monthly, quarterly, biannual, and annual giving frequencies to meet donor preferences.
Flexible Giving Options
ZenGiving simplifies the management of recurring donations with flexible giving frequencies, automated payment processing, and secure donor data management.
Seamless Recurring Donations
ZenGiving FAQs
What exactly is ZenGiving, and how does it differ from a standard donation plug-in or self-service platform?
ZenGiving is our fully managed recurring giving platform built specifically to help organizations acquire, manage, and retain donors through monthly, quarterly, or annual giving, without added operational complexity. Unlike self-service donation software, where your team is left to configure settings and troubleshoot errors, ZenGiving operates as a true managed service partner.
We handle all the heavy lifting, from building your custom branded donor sign-up forms and hosting your microsite to setting up your real-time analytics dashboard, requiring minimal to no administrative or IT burden from your staff.
How does ZenGiving help our organization minimize donor churn and recover failed payments?
Maximizing donor lifetime value is at the core of our managed service. To combat donor attrition and card expiration, our platform applies advanced card retry logic and automated payment reattempt rules to recover failed payments before accounts lapse.
For donors requiring human intervention, our dedicated donor engagement team provides proactive stewardship, responds to inbound inquiries, and conducts win-back outreach to help reactivate paused or lapsed donors.
What kind of real-world retention results do non-profits typically achieve with ZenGiving?
By optimizing payment frequencies, leveraging card recovery automation, and delivering tailored donor communications, ZenGiving helps strengthen donor loyalty and retention.
For example, in a ZenGiving campaign launched for the Autism Spectrum Disorder Foundation (ASDF), our integrated sign-up journey, custom stewardship pathways, and proactive donor management team achieved a 12% higher Month 12 donor retention rate than standard industry benchmarks.
Can ZenGiving integrate with our existing CRM and across our current marketing channels?
Yes, seamlessly. Our custom software architecture is purpose-built to support clean data imports and automated data pipelines.
During onboarding, our operations team works directly with your staff to establish secure integration protocols, ensuring donor data and campaign insights flow reliably into your existing CRM or donor management system.
Our validated sign-up forms are also channel agnostic, integrating seamlessly with face-to-face fundraising, direct mail, telephone fundraising, and standalone digital campaigns.
What type of financial reporting and performance insights will our leadership team receive?
You receive 24/7 access to an interactive, real-time dashboard that provides comprehensive visibility into your active recurring giving program. Through this portal, you can monitor key performance indicators, including total active donors, cumulative giving totals, and donor profile insights such as age, gender, and geographic distribution.
Beyond the dashboard, our account management team conducts regular performance reviews with your staff to evaluate long-term retention trends, review campaign benchmarks, and identify opportunities for continued growth.
Together, these insights help you make informed decisions and continually improve fundraising performance.
Still have a question?
Our team is here to answer your questions and help you find the right solution.
Building stronger giving programs together
Improve retention, acquire new donors, and simplify recurring giving. ZenterPrize helps you make it happen.
